Roles & Responsibilities

Job Overview:

We are seeking a skilled and dynamic Operations Manager to join our team and oversee the smooth functioning of our day-to-day operations. The Operations Manager will play a crucial role in optimizing processes, enhancing efficiency, and ensuring a seamless experience for our clients and customers. This position requires a proactive, organized, and results-driven individual.

Responsibilities:

- Provide strategic leadership and direction to the operations team, ensuring all activities align with the company's objectives and targets.

- Develop and implement operational policies, procedures, and best practices to optimize efficiency and enhance the overall customer experience.

- Continuously assess and improve operational processes related to property rental and sales to streamline workflows and reduce turnaround times.

- Ensure that all property listings, agreements, and documentation comply with legal and regulatory requirements.

- Implement quality control measures to maintain high standards of service and accuracy in all operational activities.

- Work closely with the sales and customer service teams to ensure clients' needs and expectations are met promptly and effectively.

- Stay informed about the real estate market trends, property pricing, and demand/supply dynamics to make informed decisions and recommendations.

- Collaborate with the finance department to manage operational budgets and expenses efficiently, and implement cost-saving strategies where applicable.

Requirements:

- Bachelor's degree in Business Management or a related field.

- Preferred with proven experience in related areas or a similar management role.

- Strong leadership, organizational, and decision-making skills.

- Excellent communication and interpersonal abilities.

- In-depth knowledge of the Singapore real estate market and industry practices.

- Familiarity with property rental and sales regulations and legal requirements.

- Proficiency in relevant software and technology for real estate operations.